Terms of service

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Introduction

These Terms of Service govern your use of savanya.co.in (the "Website") and any purchase you make through it. The Website is owned and operated by MSDA Solutions Private Limited ("Savanya", "we", "us", "our"), registered office at Plot No. 124-125, PH-VI, Udyog Vihar, Sector-37, Gurugram, Haryana 122001, India. By accessing or using the Website, you agree to be bound by these Terms.

Use of the Website

You must be at least 18 years old, or using the Website under the supervision of a parent or legal guardian, to make a purchase. You agree to provide accurate and complete information when creating an account or placing an order, and to use the Website only for lawful purposes.

Products and Pricing

We make every effort to display our products and their colours, features, and pricing as accurately as possible. However, we do not warrant that product descriptions or other content is entirely accurate, complete, or error-free. Prices are listed in Indian Rupees (INR) and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed for the affected product.

Orders and Payment

By placing an order, you make an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud, unauthorized transactions, or product unavailability. Accepted payment methods, including Cash on Delivery where available, are shown at checkout.

Shipping and Returns

Please refer to our Shipping Policy and Return and Refund Policy for details on delivery timelines and how to request a return, exchange, or refund.

Intellectual Property

All content on the Website, including text, images, logos, and designs, is owned by MSDA Solutions Private Limited or its licensors and may not be copied, reproduced, or used without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, MSDA Solutions Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.